The best way to grow a business and create sustainable growth is through systems. Systematising the processes of your company provides everyone with clarity on what they need to accomplish, allowing them to step away from managerial and tactical positions and produce real results while also being accountable. This requires a system that lets you to record the ‘rules for your company’s rules so that routine tasks can take care of themselves and free up time for the important work. A management system for your company is designed to accomplish this objective.

The purpose of a management system is to establish guidelines, policies, procedures and guidelines that will ensure that all functions of a business are performed in line with the highest standards of practice. These systems are designed to achieve various corporate objectives, including improving operational efficiency and financial performance. They also aim to improve relationships with clients and product quality, worker safety, and environmental performance.

They usually are based on the PDCA cycle, and involve creating systems that document, analyze and make improvements to current practices in a coordinated manner. Some of these are designed to satisfy the requirements of a specific standard, like ISO 9001 for quality management, ISO 14001 for sustainability or ISO 27001 for information security.

A successful company management system should be easy to use and accessible to all employees throughout the company. This could take the form of a light-weight application that lets anyone easily edit and publish new workflows or high-quality documents, or it may simply be making a business process map accessible through an intranet. It is important to be able to update the system quickly to ensure that it reflects current business practices. This reduces the chance of it becoming outdated, which is a problem that is common with more formalized manuals as well as software applications that require specialist knowledge to maintain.

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